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Arctick launches new consumer advice website

Look For The Tick is the latest resource for all advice on air conditioning purchases, servicing, and general questions.

The website is created by the Australian Refrigeration Council (ARC), an Australian Government body responsible for refrigerant handling licenses, and a joint administrator of the Minimum Energy Performance Standards (MEPS) rating labeling scheme.

A post called ‘Four questions to ask before you purchase an air conditioner’ suggests:

  • Discuss the layout of your house and influences like insulation, windows, and rooms to be cooled
  • Is the system’s kW size the right capacity for your needs?
  • How energy efficient is the system? Look for the star rating sticker.
  • Discuss installation and ensure installers are licensed with ARC. Never DIY install a fluorocarbon-gas air conditioner, you need a license to legally install these systems.

There are also helpful tips on car air conditioners, fridges, and freezers – including safe disposal and servicing of these.

To answer the four questions above:

  • Over 60 years of combined knowledge ensures you always receive the right advice for your home and individual need.
  • Our technicians are experts on what systems are suitably sized for your home layout and room size.
  • We are proud to supply Daikin systems, chosen as the most environmentally efficient air conditioning available.
  • Surrey Air ARC Licence Number is AU 12201. Our technicians undergo regular training to update their skills, so they can give you the right advice on the very latest technology and systems available to meet your needs. We also provide tips on easy ways to save power costs and safely maintain your units in good working order and offer preventative maintenance servicing.

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See What People Are Saying

Ian Mackenzie
Ian Mackenzie
10/05/2024
service request was handled very well the technician arrived within the time frame given and was courteous and efficient and the job done within a sshort time frame
Ric Hanger
Ric Hanger
09/05/2024
Positive inter action and courteous service from the repair person.
Markandu Sivanesan
Markandu Sivanesan
09/05/2024
On time. Service honest. Advised suggestion. All working fine. Knowledgeable. Serviced well.friendly and helpful advice. Will call again when needed
Aynsley Mitchell
Aynsley Mitchell
08/05/2024
I discovered my central heating had failed late Tuesday night. My dealings with Surrey Air staff on Wednesday morning were exceptionally swift, courteous and professional. They had my system back online by lunchtime! It was clear that the office staff including Claire and the field staff took responsibility for fixing my problem and communicating quickly ,and thoroughly, vital information. They provided me with the opportunity to discuss, with Jason (the boss) the potential consequent scenarios following the repair. and solutions to each. I cannot recommend this team highly enough. Professional, Practical, Available and Affordable service I need more stars to reward them all
Pam Sampson
Pam Sampson
01/05/2024
A very professional and friendly service which quickly identified the problem with our heating system.The options to correct the problem were clearly identified and the costs made known.
Mark Willing
Mark Willing
28/04/2024
Ducted heating service was done promptly and efficiently
Greg Lawson
Greg Lawson
28/04/2024
Very thorough work for my service and clearly understood course of action as possible remedy for problem with my Brivis Gas Heater.
Kaylene West
Kaylene West
26/04/2024
I would recommend the Surrey Air team. Paul was able to identify the problem with the ducted heating and arranged for the replacement of parts to be installed as soon as possible. Very happy with their work.
David Russell
David Russell
26/04/2024
Great service and very easy to deal with

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