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Arctick launches new consumer advice website

Look For The Tick is the latest resource for all advice on air conditioning purchases, servicing, and general questions.

The website is created by the Australian Refrigeration Council (ARC), an Australian Government body responsible for refrigerant handling licenses, and a joint administrator of the Minimum Energy Performance Standards (MEPS) rating labeling scheme.

A post called ‘Four questions to ask before you purchase an air conditioner’ suggests:

  • Discuss the layout of your house and influences like insulation, windows, and rooms to be cooled
  • Is the system’s kW size the right capacity for your needs?
  • How energy efficient is the system? Look for the star rating sticker.
  • Discuss installation and ensure installers are licensed with ARC. Never DIY install a fluorocarbon-gas air conditioner, you need a license to legally install these systems.

There are also helpful tips on car air conditioners, fridges, and freezers – including safe disposal and servicing of these.

To answer the four questions above:

  • Over 60 years of combined knowledge ensures you always receive the right advice for your home and individual need.
  • Our technicians are experts on what systems are suitably sized for your home layout and room size.
  • We are proud to supply Daikin systems, chosen as the most environmentally efficient air conditioning available.
  • Surrey Air ARC Licence Number is AU 12201. Our technicians undergo regular training to update their skills, so they can give you the right advice on the very latest technology and systems available to meet your needs. We also provide tips on easy ways to save power costs and safely maintain your units in good working order and offer preventative maintenance servicing.

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Peter Stokes
Peter Stokes
09/04/2024
Call was promptly attended to. Jason spent a considerable time addressing the issues and was Frank and honest about the problems. He assisted with the subsequent quote which I am still considering. I would happily recommend Jason and Surrey Air to anyone seeking hearing or air conditioning services.
Saravanakumar Viswanathan
Saravanakumar Viswanathan
09/04/2024
I definitely recommend Surrey Air Heating and cooling. They were able to send a technician at very short notice (<24 hrs) to fix my leaking Evaporative cooling. Mr Damon was very friendly, prompt, able to identify the problem quickly, took photos of the unit and clearly showed me the faulty areas.He advised me to contact Brivis directly as my cooler was still under Warranty to replace the faulty circuit board. I wish all the technicians are like Mr Damon!
John Chiu
John Chiu
09/04/2024
Efficient and reliable.
SONIC PLAYGROUND
SONIC PLAYGROUND
08/04/2024
Brilliant service. Highly recommend this company
Tina Waite
Tina Waite
07/04/2024
Quick response and came the same day. A little more expensive than anticipated but problem fixed.
Raine Mitchell
Raine Mitchell
06/04/2024
Great service and friendly guys. Very professional and prompt.
Merrin Girolami
Merrin Girolami
05/04/2024
I cannot recommend Surrey Air highly enough, in particular, Clare for being so attentive, considerate and efficient in responding to an urgent situation with my gas ducted heating system today and organising a technician asap.
Davin Brooks
Davin Brooks
04/04/2024
Great customer service!

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